Communication, Email & Social Media
When purchasing a product from the online shop you’ll be added to our email list. We promise not to spam or send a high amount of emails. Your information and email is secure and will not be exposed or sold to 3rd party companies. We’re able to be reached via email, the contact page, comment section on our website or via our Facebook messenger. Due to the many communication outlets, we try to honour our goal in getting back to inquiries within 24-48hrs but in some cases, it may be longer.
Payment
PayFast transactions are our current method of payment. Our terms are payment in full. All goods remain the property of the Company until paid for in full.
Security
We take the security of all our customers and transactional data very seriously. Our site is maintained, updated and secured to the best of our ability within the best practices of website security. The website is additionally secured via server-side by our hosting company. Any breaches or issues with the hosting company are out of our control.
Cancellation / Refund Policy
In the case of a print being faulty in nature, our liability is limited to the full purchase price of the item in question and we will ask for full disclosure as to the reason the product does not reach your expectations.
Support & Availability
Support is provided to customers with purchases. Support inquiries can be sent via doreen@thecowartworks.com or via our contact page.
When you purchase a product, you’ll be added to our email list. You can unsubscribe at any time by clicking the unsubscribe button in the footer of the email. We try our best to get back to emails and other support requests within 48 hours Tuesday to Saturday.
Unless otherwise stated, the services featured on this website are available on a Global Basis. All advertising is intended for the Global market. You are solely responsible for evaluating the fitness for a particular purpose of any products and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Copyright
All content on this website is the property of The Cow Artworks. All images and photographs are copyrighted. If distributed illegally, legal action will be taken.
You can also view our full privacy policy here.